Shipping policy

Shipping Policy

Thank you for shopping with Vault Authority Co. We take pride in securely packaging every order to help ensure your collectibles arrive safely.

Processing Time

Orders are typically processed within 1–3 business days after payment is received.
Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Methods

We ship orders using trusted carriers such as USPS, UPS, or FedEx. Shipping options and estimated delivery times are displayed at checkout.

Order Tracking

Once your order has shipped, you will receive a tracking number by email so you can monitor your shipment.

Packaging

Every order is carefully packed using appropriate protective materials to help minimize the risk of damage during transit.

Shipping Delays

Delivery estimates are provided by the shipping carrier and are not guaranteed. Vault Authority Co. is not responsible for delays caused by weather, carrier issues, holidays, or other circumstances beyond our control.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. We are unable to guarantee changes after an order has been submitted. Orders returned due to an incorrect or undeliverable address may require additional shipping charges before they can be resent.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost, please contact us within 7 days of the expected delivery date. Include your order number and photos of any damage so we can work with you to resolve the issue.